🆘 In Immediate Crisis?
If your child is in immediate danger or having a medical emergency, call 999.
Verified urgent mental-health routes
Contact details checked 26 July 2026. These routes are for both parents and children in Kent and Medway. If there is an immediate danger or risk to life, call 999.
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Kent and Medway urgent mental-health support
Call NHS 111 and select the mental-health option. It is available 24 hours a day, seven days a week. Check the official Kent and Medway guidance. -
Samaritans
Call 116 123 at any time for someone to listen. Samaritans provides listening support rather than medical or legal advice. Check the official contact page. -
Shout text support
Text SHOUT to 85258 for free, confidential, 24/7 UK text support. Shout says to call 999 if life is at imminent risk. Check the official Shout guidance.
Non-urgent autism-specific listening support
The National Autistic Society's Parent-to-Parent service offers emotional support through a callback requested with its online form. It aims to call within 12 working days. It is not an advice service or an emergency route, so use NHS 111 or 999 when the situation is urgent.
Practical Crisis Help
If the immediate problem is money, housing or food, use a current local search rather than relying on an old phone number:
- Benefits, debt and housing: find your current local Citizens Advice service.
- Emergency food: find a nearby Trussell food bank.
💙 A Word to Parents
Being a SEND parent in Kent is exhausting in a way most people don't understand. The 11pm form-filling, the assessments that never come, the school emails, the worry that hums in the background of every day — it adds up.
If you're struggling tonight, call NHS 111 and select the mental-health option for urgent support, call Samaritans on 116 123 for someone to listen, or call 999 if there is immediate danger.
You're doing more than you realise. And you're definitely not the only one feeling this way.
📋 First 100 Days
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